Totally true, and a phone call isn't hard to make for follow-up.

An excellent point Anon,we strive so hard to get prospects to contact us and then forget to stay in contact! However, from a business coach's viewpoint, please remember that your A's and B's MUST get priority. Don't treat all customers as equal. Deal with your C's and D's once, and only once, you have dealt with your priority customers. Need help? Let me know. www.syb.com.au